Data & Privacy Policy

QUESTIONS
If you have any questions or concerns about our Privacy Policy, feel free to contact us via email at info@utimefitness.com or via mail to one of the following addresses:
1204 Kinwick Centre, 32 Hollywood Road, Central, Hong Kong
105 Plaza Del Mar, 1 Pasak Koktanod Road, Cherngtalay, Thailand, Phuket 83110, Thailand

This Privacy Policy applies to information that we collect from you in relation to buying a membership or for any of our services

U Time Limited is the responsible data collection entity for transactions routed through utimefitness.perfectgym.pl/clientportal2

INFORMATION WE COLLECT
We collect information from you when you purchase a membership and other services from us; which includes both personally identifiable and non-personally identifiable information such as those listed below.

  • Name
  • Home address
  • Home / mobile telephone number
  • Work telephone number
  • Email address
  • Gender
  • Credit, debit or other payment account number and related information
  • Health-related information (as explained below)
  • Date of birth

We may also collect a limited amount of fitness, physical activity and health-related information from you if you sign up for personal training services or specific fitness challenges. This information helps determine your eligibility to safely participate in our specially-designed fitness programmes. If you participate in these events, we may also obtain certain measurements such as height, weight and age from you.

SECURITY ACCESS
U Time Fitness Studios utilises a security access system across all of our locations. This allows members to check into all studios. We do not sell, lease, rent, trade or otherwise transfer the data collected by the access system to any third parties.

AGGREGATED INFORMATION
We may aggregate personally identifiable information. Aggregated information is not personally identifiable information because it does not identify and is not associated with you or any other user.

IN-CLUB WIRELESS ACCESS
As a convenience to our members, internet access is available in our studios via wireless hotspots. Any such in-club wireless access is provided by third parties and not by U Time Fitness Studios, and we do not collect any information in relation to your use of the in-club wireless access. We are not responsible for third-party privacy, information or other practices.

HOW WE USE YOUR INFORMATION
Provision of Products, Services and Information. We use your personally identifiable information to:

  • Set up your membership
  • Provide services and products to you
  • Process payments for your membership, including credit card, debit card and bank account debit transactions
  • Contact you regarding your membership and services, and other administrative information
  • Track guest use of our studios
  • Respond to your enquiries and comments
  • Provide advertisements, newsletters, and/or other marketing or promotional and other information to you regarding products and services that we provide or otherwise offer for sale.

OUR BUSINESS PURPOSES
We may use your information for our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying our services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.

OTHER PURPOSES
We may use non-personally identifiable information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine non-personally identifiable information with personally identifiable information (such as associating your name with your employer if you are a participant in a corporate sponsored programme), in which case we will treat the combined information as personally identifiable information as long as it is combined.

HOW WE SHARE YOUR INFORMATION
Our Third-Party Service Providers
We may share your information with our third-party service providers and agents who provide services such as website hosting, data analysis, payment processing, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, text messaging, credit card or other payment account processing, auditing and similar services. Contracts in place with our service providers require them to keep all of this information confidential.

Legal Requests or Requirements and to Prevent Harm
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on U Time Fitness Studios. We may also share information when we have a good faith belief it is necessary to prevent fraud or other illegal activity, to prevent imminent bodily harm, or to prevent harm to U Time Fitness Studios, our members or other individuals. This may include sharing information with other companies, lawyers, courts or other government entities.

Transfer in the Event of Sale or Change of Control
If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business to a third party, we may transfer your personally identifiable information to the new owner to be used as consistent with this Policy.

Corporate and Insurance Programmes
If you have a corporate employer-sponsored or health insurance sponsored membership, upon the request of your employer or insurance provider, as applicable, we may share usage statistics and information, including your name, date of birth, insurance identification number and how often you use one of our facilities.

ACCESS TO YOUR INFORMATION AND CHOICES
You can email us at info@utimefitness.com or contact us by mail to one of the following addresses:
1204 Kinwick Centre, 32 Hollywood Road, Central, Hong Kong
105 Plaza Del Mar, 1 Pasak Koktanod Road, Cherngtalay, Thailand, Phuket 83110, Thailand

You can update or change your information by contacting us as described above. You can also opt out of receiving marketing and promotional emails from us by using the opt-out or unsubscribe feature contained in the emails. To opt out of other means of marketing communications, including telephone, text or other electronic communications from U Time Fitness Studios, contact Member Services at sales@utimefitness.com We will endeavour to comply with your request(s) as soon as reasonably practicable. If you opt out of receiving marketing-related messages from us, we may still send you administrative messages so that you continue to receive important information (for example, transactional messages relating to your membership, purchases and club information).

SECURITY OF YOUR INFORMATION
We use industry standard physical, technical and administrative security measures to protect your information. Our employees have access to your personally identifiable information only on a need-to-know basis. Contracts with our third-party service providers require them to keep the information confidential. However, no storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Questions” section above.

CHANGES TO OUR PRIVACY POLICY
If we decide to change our Privacy Policy, we will post such changes on our official website www.utimefitness.com. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Please contact us if you would like the current version of this Privacy Policy or our Website Privacy Policy. Unless stated otherwise, the revisions will apply to all the information we have about you and your account.

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